The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“Our room was impressively spacious, featuring a lovely view of the gardens that made our stay good.” view full review
Thermal Bliss
“The thermal pools were a highlight; we enjoyed relaxing in our private thermal pool right outside our room.” view full review
Breakfast Paradise
“The breakfast spread was one of the best I've experienced with a fantastic variety of choices to start the day.” view full review
Kid-Friendly Fun
“The hotel was incredibly kid-friendly, with a wonderful playground and a safe pool area for our son to enjoy.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Horseback riding
Billiard tables
Darts
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Packed lunches
Special diet menus
Children
Cots
Board games
Children's menu
Children's pool
Children's play area
Game room
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Steam room
Jacuzzi
Hot spring bath
Open-air bath
Room features
Air conditioning
Patio
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
7 Km West From La Fortuna,
La Fortuna,
Costa Rica,
50-4417,
Alajuela
Map view
7 Km West From La Fortuna,
La Fortuna,
Costa Rica,
50-4417,
Alajuela
City landmarks
Amusement Park
Kalambu Hot springs
2.4
km
Alajuela Province
Los Canones Info Center Canopy Zipline
1.2
km
3.1 MI Northwest From Downtown la Fortuna
Paradise Hot Springs
2.1
km
Quesada
Termales del Bosque Hot Springs
2.2
km
5km west of La Fortuna
Termales Los Laureles
2.3
km
Alajuela Province
Go Adventure Arenal Park
1.8
km
Alajuela Province
Arenal Park
2.4
km
142
Arenal Ecoglide Park
2.9
km
Tabacon Grand Spa Thermal Resort
Tabacon Hot Springs
3.9
km
824417 Parque ecologico volcán arenal
Arenal Ecologic Park
3.2
km
In front of Tabacon Hot Springs
Free Natural Hot Springs River
4.0
km
Mountain
Arenal Volcano
4.3
km
Norte de la Represa Arenal 2 km
The Motmot Jungle
4.3
km
Nature reserve
Arenal Volcano National Parks
4.7
km
142
Mirador el Silencio
4.8
km
Gallery
Onirica Art Gallery
5.5
km
Church
Iglesia de La Fortuna de San Carlos
5.6
km
Gallery
Coco Loco Art Studio & Gallery
5.7
km
Farm
Finca Loma Verde
5.7
km
Gallery
Wood & Art Gallery
5.9
km
Nearby
Ruta 142
Baldi Hot Springs
580 m
Theme Park
Arenal Natura Ecological Park
300 m
Restaurants
Chifa La Familia Feliz
40 m
Calle 472
Soda Hormigas
370 m
Next to Arenal Natura Ecological Park
Tabbule
580 m
6.5 Kilometers Northeast of the Catholic Church of La Fortuna de San Carlos Next to the Que Rico Arenal Restaurant
Altamira Restaurant
800 m
Nayara Hotel
Amor Loco Restaurant
800 m
Nayara Springs
Avances Gastronomicos
580 m
One and a half blocs south of Hwy 142 one and a half blocks from the S/E corner of La Fortuna Park
Arenal Koita
920 m
800 Metros Noroeste Del Rio la Palma
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Scenic hot springs
Attentive service
Noisy ambience
Lackluster dining options
8.4/10
Great
Rooms
8.4
Location
9.0
Service
8.8
Dining
7.8
Guest reviews
8.4/10
based on 9 reviews
8.9
8.9/10 based on 1629 reviews
Thomas
United Kingdom,
February
2024
8.6/10
My stay at the hotel was truly enjoyable. The rooms were spacious, clean, and offered a fantastic garden view of the volcano. The service was exceptional, with knowledgeable staff going above and beyond to make my experience memorable. The location was convenient, surrounded by tropical flowers and hummingbirds. The dining options were varied and tasty, although some repetition was noticed. Overall, a great value for money with excellent facilities.
Rooms
9.0
The room was plenty big, with a large bathroom and shower, and I loved the direct view of the volcano.
Service
9.0
The staff was super nice and very knowledgeable, providing excellent service throughout my stay.
Location
8.0
The hotel's location was not only convenient but also a paradise with tropical flowers and hummingbirds all around.
Dining
8.0
The dining experience was awesome with lots of options available, catering well to vegetarian and mostly vegan eaters.
Facilities
9.0
The facilities were top-notch, enhancing my overall experience at the hotel.
Eric
United Kingdom,
December
2023
8.0/10
The hotel offers clean and very comfortable rooms, within walking distance to other amenities, but has a problem with tiny little mites. The service is super friendly and helpful, offering suggestions and arranging trips for guests. The location is beautiful with well-maintained surroundings, while the dining experience provides a good variety of fresh options. Overall, a comfortable stay with friendly service and beautiful surroundings.
Rooms
7.0
The rooms were clean and very comfortable, but quite dark and had tiny mites scurrying over the floors and surfaces.
Service
9.0
The service was super friendly and helpful, offering great suggestions and trip arrangements.
Location
8.0
The location is beautiful and well maintained, with friendly staff and lovely walking paths highlighting indigenous plants.
Dining
8.0
The dining experience was very well done, with a variety of local and nutritious offerings.
Facilities
8.0
The hotel offers great facilities including a bar, billiards, and darts for entertainment.
Joseph
United States,
October
2023
9.6/10
Staying at this hotel was truly a delightful experience. The rooms were excellent, featuring a private 'back yard' area with a personal hot spring jacuzzi, an absolute recommendation in terms of decor. The service was top-notch, with outside seating, demanding identification before reaching the check-in desk, and a variety of amenities including a bar, billiards, and darts. The location was fantastic, offering hot springs, pools, an outdoor gym, and proximity to the Arenal volcano. The dining experience was inclusive and satisfying, with abundant choices and delicious homemade cakes.
Rooms
10.0
The rooms were excellent, with a private 'back yard' area featuring a personal hot spring jacuzzi, a highly recommended highlight in terms of decor.
Service
9.0
The service was amazing and super attentive, with a range of amenities and staff always ready to assist.
Location
10.0
The location is absolutely beautiful, offering hot springs, pools, an outdoor gym, and serene walking paths showcasing indigenous plants.
Dining
9.0
Dining was a joy, with a variety of choices, plenty of food and coffee, and delightful homemade cakes.
Facilities
10.0
The facilities were outstanding, providing everything needed for a relaxing and enjoyable stay.
Scenic hot springs
Noisy ambience
Chris
United States,
October
2023
9.2/10
I had an amazing stay at this hotel! The rooms were clean and comfortable with a nice view, and the staff was extremely helpful and friendly. The location was beautiful with Costa Rican decor and plenty of wildlife to see. The dining experience was delicious, offering great choices every morning. The hotel's facilities were top-notch, providing everything I needed for a fantastic vacation.
Rooms
9.0
The rooms were very clean and had a nice view. They were very comfortable with two large double beds, a ceiling fan, and an air conditioning unit.
Service
9.0
The staff was extremely helpful and friendly, going above and beyond to assist me with setting up a sloth tour and a couple's massage.
Location
10.0
The location was gorgeous, offering a nice view of the volcano and thermal waters in two different locations within the hotel premises. It was also conveniently situated between Uber and tour pickups, making it easy to explore the area.
Dining
8.0
The dining experience was wonderful with great fruit and a variety of options. The authentic dishes were a highlight of my evenings.
Facilities
10.0
The hotel's facilities were fantastic, with hot pools, a cold pool, outdoor gym, playground, and plenty of opportunities to enjoy the thermal waters. They truly enhanced my overall stay.
Great location
Limited breakfast options
Steve
United Kingdom,
October
2023
8.2/10
I had a mixed experience at the hotel. The rooms were spacious and clean, but they could use some updating to meet modern standards, especially considering the price. On the bright side, I loved the easy access to everything without encountering stairs, including the thermals. The service was top-notch, with incredibly helpful staff who were pleasant and friendly. The location was great, allowing me to explore all that Arenal had to offer, particularly the hot springs and pool area. The dining options were varied and tasty, though there were areas for improvement. Overall, a good stay with some room for enhancement.
Rooms
8.0
The rooms were large and comfortable, with a nice touch of a small private patio overlooking the gardens.
Service
9.0
The service was exceptional, from the front desk to all the staff members, who were helpful in suggesting activities in the area.
Location
9.0
The grounds were immaculate, with color-changing LEDs and jacuzzi pods providing a bit of privacy, making it a great place to stay close to everything.
Dining
7.0
The dining experience offered a wide selection of fresh and delicious choices to suit different tastes, but there's room for improvement.
Facilities
8.0
The facilities were well-kept, providing convenient access to everything you might need during your stay.
Malcolm
United Kingdom,
October
2023
8.4/10
I stayed at this hotel that offers a cozy atmosphere right outside our room. The rooms are a good size, very clean, and thoughtfully laid out. The staff were AMAZing and go out of their way to meet your needs. The location was nice, with gorgeous outdoor surroundings and a view of the volcano. The dining experience was really good with a great selection of food. Overall, a lovely stay with some small room limitations.
Rooms
8.0
The rooms are a good size, clean, and thoughtfully laid out.
Service
9.0
The staff were extremely helpful and friendly.
Location
8.0
The location was nice with beautiful outdoor surroundings and a view of the volcano.
Dining
9.0
The dining experience was really good with a great selection of food.
Facilities
8.0
The hotel facilities were substantial and well-maintained.
Lindsay
United Kingdom,
August
2023
9.0/10
My stay at the hotel was delightful! The rooms, though a bit outdated, were always very clean and well taken care of while we were out exploring. They were excellent - very comfortable, clean, and quiet, with a spacious bathroom featuring an excellent shower. The service was top-notch in friendliness and very accommodating, going above and beyond to assist us. The location, just beautiful and well-maintained, was great for visiting all the local attractions. The dining experience was very good with a lot of choices, and the facilities were outstanding.
Rooms
9.0
The rooms with a patio with rocking chairs were always very clean and taken care of during the day while we were on excursions. They were excellent - very comfortable, clean, and quiet, with a large bathroom featuring an excellent shower although a bit outdated.
Service
9.0
The service was all over the top accommodating, truly caring, and helpful. They even used their shuttle to get us to a clinic multiple times at no charge - a very kind gesture.
Location
10.0
The location was just beautiful, with impeccable bird-filled gardens, and very well maintained. It was great for visiting all the local attractions during the day.
Dining
8.0
The dining was very good, with a lot of choices, fresh, and offering a good variety. The eggs made by personal order were a nice touch.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable and enjoyable stay.
Louis
United States,
July
2023
8.4/10
My stay at the hotel was both relaxing and enjoyable. The rooms were simple but very clean and private, with a great view of the volcano from the terrace. The Costa Rican decor added a nice touch, and having a private thermal tub was a real treat.
Rooms
8.0
The rooms were simple but very clean and private with a great view of the volcano from the terrace. The Costa Rican decor added a nice touch, and having a private thermal tub was a real treat.
Service
9.0
They were extremely friendly and helpful, assisting with setting up a sloth tour and a couple's massage on short notice.
Location
9.0
The location was excellent, situated between the town and Arenal 1968 trail. The hotel offers a nice view of the volcano, beautiful gardens, and pools. I recommend checking where your room is in relation to the places you want to visit.
Dining
7.0
The dining experience was decent, with buffet-style meals and made-to-order omelettes and waffles for breakfast. However, some variety in the menu would have been appreciated.
Facilities
9.0
The hotel has lovely facilities, including beautiful gardens and pools. The rooms are clean and comfortable, providing a nice retreat after a day of adventures.
James
United Kingdom,
May
2023
7.6/10
The hotel offers spotlessly clean and comfortable rooms with everything you need but may feel a bit old and dark at times. The price may not fully match the standard provided, and the breakfast quality could be improved.
Rooms
8.0
The rooms were large, beautiful, and had everything we needed.
Service
7.0
The staff was friendly and helpful in their roles.
Location
9.0
The location is superb, with various walking paths showcasing indigenous plants and easy access to nearby attractions.
Dining
6.0
The dining experience had delicious options, but some improvements could be made in breakfast quality and timing.
Facilities
8.0
The facilities include a back yard sitting area, a spa with water heated by the nearby volcano, and assistance in booking exciting excursions.
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